Focus On Healing,
Not Hurdles

You want to provide your patients with the best chronic wound treatment solutions available. But too often, the path to using these advanced grafts is complicated by: 

• Logistical hurdles 
• A lack of wound care support
• The constant worry of claim denials
• Other administrative pains. 

At RenewMed, we believe that’s the wrong way to operate. Your time is better spent healing patients, which is why our White Glove Service handles the operational heavy lifting for you.

Our White Glove Service is a complete solution designed to assist you throughout the entire treatment process. It is a complete, integrated solution that ensures an efficient and seamless experience for you and your patients.

Clinical & Patient
Onboarding

Our support begins the moment you identify a patient. We work with you to ensure every patient is set up for a successful outcome.

• We provide a thorough, comprehensive assessment of your patient’s health status and specific chronic wound care needs. 

• Based on the evaluation, we provide personalized product suggestions to ensure the best possible outcome for their condition.

• We manage the onboarding process with the product manufacturers. So, the setup process is easy for your practice. 

Administrative & Logistical Management

Let us manage the moving parts. You and your staff will enjoy more time and resources when we remove the consuming daily administrative tasks.

• We actively monitor and manage your patients’ Insurance Verification Request (IVR) to ensure timely completion of insurance approvals. 

• Our team manages the entire ordering, tracking, and product delivery process, ensuring smooth coordination and timely delivery. 

• You’ll have a personal intermediary between you and the manufacturer, solving common wound care vendor issues.

Financial & Reimbursement Assurance

Ultimately, financial viability is critical. That’s why we provide robust support to protect your revenue and ensure timely payments.

• We help with proper protocols, and wound care documentation support.

• You’ll have access to expert billing companies if needed specializing in medical billing for skin grafts and thoroughly understand the reimbursement process.

• If a claim is delayed or denied, you have appeal and audit support from experienced professionals who manage the review process. 

• For added peace of mind, you also have access to clawback insurance. This protects your practice from post-payment audits and revenue recovery actions.

Your Dedicated Personal Consultant

You will have a single point of contact for all your needs. Your dedicated personal RenewMed consultant is your guide, partner, and problem-solver. They are there to ensure every aspect of the process is simple, clear, and what you need.

Medicare-Approved Products

Our entire portfolio of skin substitute grafts is listed on Medicare’s Average Sales Price (ASP) list. This is a critical factor, as it ensures the products are recognized by Medicare and are eligible for faster reimbursement, reducing your practice's financial risk. Our portfolio is also updated quarterly to make sure you always have access to the best and latest skin graft products. 

Every practice has unique needs.
So, while our White Glove Service is designed as a comprehensive, end-to-end solution, we’re always open to discussing your specific challenges. 
If you have unique needs or don't require the full package, please reach out. We are happy to explore how we can create a more tailored support plan for you.